- Stefan Katanic
- Posts
- Want to scale your agency to $10M? Start here
Want to scale your agency to $10M? Start here
Everyone wants to scale their agency to 7, 8, even 9 figures.
But most founders get stuck chasing shiny objects.
Hopping on new business trends
Hiring expensive agencies for quick fixes
Building features that look good but don’t move the needle
Copy-pasting what bigger agencies are doing without context
The result?
They burn out. They stall.
And they wonder:
“Why does growth feel so hard?”
See, here’s the thing…
Year 1 SHOULD NOT be about scaling.
It’s about creating the foundation for a launchpad that will let you scale faster than anyone in your industry.
If you skip this work, you’re just setting yourself up to hustle harder — and burn out faster.
I’ve seen it firsthand…
Agencies doing $1-3M+ in revenue — but behind the scenes?
Chaos, churn, and founders who can’t sleep at night.
If you’re serious about hitting 3X growth in the next 3 years, you’ve got to nail these 4 goals in Year 1:
Revenue Growth Goals
This isn’t “get more clients.”
It’s:
→ Compound monthly growth (3%+)
→ Predictable acquisition by channel
→ Sales systems with ownership
Revenue is the fuel. No fuel = no scale.
Here’s how to structure it:
→ Break revenue targets down by month, quarter, and source
→ Set KPIs for sales and marketing with assigned owners
→ Do weekly pipeline reviews—not monthly retros
→ Optimize fast when off track
Speed beats perfection.
Process Efficiency Goals
Scaling a broken process doesn’t 3x results, it 3x's chaos.
In Year 1, you must clean up delivery systems.
You’re not optimizing for “working”. You’re building for systemization and repeatability.
Do this:
→ Audit your top 3 delivery workflows
→ Build SOPs (if it’s done 3+ times, systemize it)
→ Track turnaround time, margin per unit, or satisfaction
→ Use automation + PM tools to reduce bloat
Efficient ops = margin + stability
Staff Development Goals
Most founders wait too long to upgrade their team.
In Year 1, your job is to build the bench that can carry you into Year 2 and beyond.
No A-players = no leverage.
How to do it:
→ Create job scorecards for every key role
→ Launch quarterly learning plans
→ Identify high-potentials and put them on cross-functional growth projects
→ Set retention + engagement targets
If they can't grow with you, they’ll outgrow you (or hold you back)
Market Differentiation Goals
Year 1 is when you sharpen your edge.
You need to stand out before you try to scale up.
The goal: pricing power, lower churn, and increased referrals.
To stand out:
→ Define a customer-first USP
→ Improve your brand, messaging, and delivery experience
→ Track win rate vs competitors + NPS
→ Test positioning and refine through feedback loops
Brand isn’t fluff. It’s margin protection.
Here’s the bottom line:
Year 1 isn’t about hustle.
It’s about setting up a machine that triples your growth without tripling your workload.
I’ve helped founders do exactly that — and I can help you too.
Want a custom Year 1 roadmap?
Reply with “2Y3X” and I’ll show you how to build the foundation that makes your agency acquisition-ready.
All the best,
Stefan